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Make Up Review

Are you Worried that Your New The Ordinary Product is a Fake?

by Mohammad Ali Ayaz on Jan 04, 2024

I moderate two very busy The Ordinary forums and “Is this a fake” posts are on the rise. The best way to ensure your product is real is to order directly from Deciem themselves. But that’s not so easy if you live somewhere that Deciem doesn’t ship to or if your favourite product isn’t available for whatever reason. I’ve put together a guide to help you get that genuine TO.

Important note! If you think the product you have is fake, don’t use it. Who knows what is in there. At best it won’t work and dodgy ingredients could actually cause skin rashes and allergies. I’ve put together this guide to the best of my knowledge but skincare companies do change their packaging and forgers get better every day. The best advice I can give you is to ONLY BUY FROM DECIEM ITSELF OR ONE OF IT’S APPROVED SELLERS it’s the only way to be safe.
If you buy a fake, there’s no way to know what you’re putting on your face. Their processes won’t be sanitary, the chemicals could be harmful. There won’t be any actives. Plus you will be lining the pockets of criminals. If you buy from an unapproved sellers, even if you get the genuine product who the hell knows how it was stored or for how long.

This article is meant as a guide for anyone who suspects they may have bought a dodgy product. If you are entering into the world of The Ordinary, you may be interested in some of my other TO content, or Deciem Chatroom on Facebook.

Head to the Deciem- Find Us page for approved sellers and to check if they deliver direct to your country, click the map in the top right corner of the screen.

A quick disclosure- this post is not sponsored but the links may be affiliate. If I’ve helped you today, I’m not going to ask you to buy me a coffee or anything like that, but if you could share my blog on social media I would be super pleased.

Does Deciem Ship to My Country?

Deciem itself ships to many destinations, 258 at the moment of writing-

Genuine The Ordinary Sellers

These are the ones on Deciem’s site (this page doesn’t open on all devices, so I’ve put the list here)-

How to Tell if Your The Ordinary Product Itself is Fake

Fake The Ordinary Product? two boxes side by side — Is your TO a counterfeit?

If you’re familiar with the smell and consistency of a The Ordinary product, that will make it easier to notice if your new product is suspicious. Deciem doesn’t add fragrance to any of it’s The Ordinary products, so if your newest purchase has a perfume smell, it’s likely to be a fake.

Google image search the product and read blog reviews for descriptions, that should help give you some clues.

Here are some brief descriptions to get you started-

Is Your The Ordinary a Fake? How to Tell From the Packaging

I’ll say it again, the only way to know if your product is safe is if you buy it from a reputable source. Over on my The Ordinary subreddit we have a lot of posts asking if this or that dropper looks right or whether the batch number should match. If you want a second opinion about your product, head to our Fake To? thread.

Fake TO? Differences in the text on genuine boxes

The cap– Recently all the lids/caps coming from Deciem are a bit wonky. We have had lots of reports of lids not screwing on properly, products leaking etc. And these are genuine products. There is always a little gap between the cap and the bottle. The cap has six deep vertical indents. Some of the fakes have more superficial indents.

Genuine The Ordinary Cap and Pipette

Fake The Ordinary? The silver stripe has a metallic sheen

Genuine The Ordinary- The batch codes should match

Hope this has been some help to you to figure out if you have a real or a fake The Ordinary, but really the only way to be secure is to buy from the right places. If something looks dodgy, it probably is, but forgers are getting more skilful and it’s really hard to clock some of these fakes.

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